Support & release availability
Get help with
your local workspace.
For release availability, activation, purchases and refund requests, email support@rowcove.com.
What to include
- The RowCove version and your operating system.
- The action you tried and the exact error message.
- For billing, the purchase email or order identifier.
Do not send datasets, passwords, email codes, API keys or payment-card details. If a reproducible data example is needed, start with a small anonymized sample.
Current release status
Windows desktop workflows have been validated in the real client. Public Preview downloads are being prepared, and macOS release acceptance is pending. Pro checkout is not open on the public site yet.
Existing sandbox users can continue testing through their sandbox account. No real payment is enabled there.